The client
Company with an exponential growth in recent years in the nutraceutical sector, leader in its segment, with a strategic internationalization plan in Europe and the USA and new products launching in all markets.
The challenge
- Single suppliers for the entire supply chain, with supply problems
- Need to find new suppliers, manufacturers, formulators.
- Need for sales support tools: CRM and ERP
The solution
- Strategic operations plan for purchases, logistics chain and production to consolidate growth
- Strategic sourcing of ingredients, packaging, manufacturers, formulators.
- Development of the relationship with strategic suppliers with SRM
- Risk management plan for the entire supply chain, with alternative suppliers, contract negotiation and management
- Implementation of CRM and ERP and planning tools.
Results
- Diversification of the supply risk
- Significant improvement in Supplier service KPIs (60% to 90%)
- Reduction of supply costs (on going)
- Development of new suppliers
- Tool implementation plan
- Secure volumes to cover needs